We want you to feel confident shopping at Full Armor Vault. If there is a problem with your order, please contact us so we can review the situation and determine the appropriate next step.
Return eligibility may vary depending on the product and supplier. Items generally must be unused, unworn, and in their original condition and packaging. Some products may not be eligible for return due to their nature, condition, or supplier requirements.
If your item arrives damaged, defective, incorrect, or significantly different from what was ordered, please contact us as soon as possible with your order information and clear photos of the item and packaging. This will help us review the issue with the appropriate supplier or fulfillment partner.
Please do not send a return back to the original shipping address unless Full Armor Vault has provided return instructions. Because items may be fulfilled by different suppliers, the correct return destination can vary by product.
Approved refunds will be issued to the original payment method when possible. Processing times may vary depending on the payment provider. Original shipping charges and return shipping costs may be non-refundable unless the return results from an error, damaged item, or other issue for which Full Armor Vault or the supplier is responsible.